Refund & Return Policy

At Cult Culture, your satisfaction matters to us. Please read this policy carefully before placing an order.

❌ No Refund Policy

• We do not offer cash refunds under any circumstances.
• Once an order is placed and delivered, the amount paid is non-refundable.
• The ₹199 advance payment is a confirmation charge and is non-refundable once your order has been processed for dispatch.

🔁 Exchange Policy

• Exchanges are allowed within 7 days of delivery.
• Exchange requests must be raised within this time frame.
• All exchanges are subject to product availability.

To be eligible for an exchange, the product must be:

• Unused, unworn, and unwashed
• In its original condition
• Returned with the original packaging, box, and tags intact

Any product showing signs of use, damage, or alteration will not be accepted for exchange.

🚫 Non-Exchangeable Items

• Products damaged due to misuse or mishandling by the customer
• Products returned without original packaging
• Orders returned due to customer refusal or unavailability

📦 Exchange Process

• Contact us on WhatsApp at +91-9560256025 to request an exchange.
• Once your request is approved, we will share the next steps with you.
• Shipping charges for exchanges (if applicable) may be borne by the customer.

❌ RTO / Failed Delivery

• If an order is returned due to refusal, an incorrect address, or customer unavailability, it will not be eligible for a refund.
• Re-shipping the product (if requested) will be chargeable.

📞 Contact Us

For any return or exchange query, reach us on:WhatsApp: 📱 +91-9560256025Email: cultculture34635@gmail.com

✅ Final Note

By placing an order with Cult Culture, you agree to the terms mentioned in this Refund & Return Policy.